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FAQ's

Frequently Asked Questions

Can I order just one custom grinder, or do you have a minimum?

No minimum! We’re one of the few manufacturers that will happily produce a single unit for sampling or gifts. Bulk tiers (50 / 100 / 500 / 1,000+) unlock steep discounts, but the choice is yours.

What grinder sizes and materials do you offer?

Our core lineup is a 4-piece aircraft-grade aluminum grinder in 63 mm. We also carry:

  • 40 mm ― Pocket mini
  • 55 mm ― Mid-size
  • 75 mm ― XL “party crusher”
  • Alternative builds: matte-finish zinc alloy, natural hardwood shells, and ceramic-coated aluminum.
How do I send artwork?

Upload files during checkout or email design@fidget-widgets.com. We accept AI, PDF, EPS, PNG, or even a napkin sketch—our design team will vectorize it for free.

Can you print full-wrap designs as well as cap-only?

Absolutely. Choose between:

  • Cap-only print ― Fastest and most budget-friendly.
  • Full 360° UV wrap ― Artwork spans the entire shell.
  • Laser engraving ― For a subtle, premium metallic finish.
What is the typical turnaround time?

Standard production runs 7–10 business days after artwork approval. Rush slots (as fast as 3 business days) are available—just let us know your deadline at checkout.

Do you ship worldwide?

Yes. We offer free tracked shipping to 30+ countries on retail orders and discounted DHL Express or FedEx for bulk. If your region isn’t listed at checkout, contact support and we’ll quote manually.

Will I pay customs or duties?

Duties vary by country—most U.S. orders clear duty-free under the de minimis threshold. EU, UK, and Canada may assess VAT/GST on arrival. We mark commercial invoices accurately to avoid delays.

What makes your grinders “professional grade”?
  • CNC-milled 6061-T6 or 7075 aluminum (no flimsy cast parts)
  • 48 precision-cut diamond teeth for effortless shredding
  • Ultra-smooth buttery threads + powerful neodymium magnet
  • Pollen chamber with fine stainless mesh (replaceable)
  • Anodized finish for scratch resistance and vivid color
Is there a warranty?

Every grinder is backed by a lifetime machining warranty. If any component fails under normal use, we’ll replace it—no hassle.

What if I’m not happy with my order?

If we make a mistake, we’ll remake or refund—period. For custom items with approved artwork, we can’t accept standard returns, but our team will work with you to find a solution.

How do I get a quote for larger quantities?

Email sales@fidget-widgets.com with quantity, size, material, and any packaging needs, or use the contact form in the footer. We reply within 1 business day.

Can you handle custom retail packaging?

Yes! Options include Kraft eco tubes, window boxes, magnetic-lid gift boxes, and fully printed sleeves. Low-run digital printing starts at 50 units; offset and foil stamping available for 1,000+.

What’s the best way to clean my grinder?

Disassemble, soak metal parts in isopropyl alcohol for 5–10 min, scrub with a soft brush, rinse, and dry thoroughly. Avoid dishwasher detergents—they dull anodized color over time.

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