FAQ's
Frequently Asked Questions
Can I order just one custom grinder, or do you have a minimum?
No minimum! We’re one of the few manufacturers that will happily produce a single unit for sampling or gifts. Bulk tiers (50 / 100 / 500 / 1,000+) unlock steep discounts, but the choice is yours.
What grinder sizes and materials do you offer?
Our core lineup is a 4-piece aircraft-grade aluminum grinder in 63 mm. We also carry:
- 40 mm ― Pocket mini
- 55 mm ― Mid-size
- 75 mm ― XL “party crusher”
- Alternative builds: matte-finish zinc alloy, natural hardwood shells, and ceramic-coated aluminum.
How do I send artwork?
Upload files during checkout or email design@fidget-widgets.com. We accept AI, PDF, EPS, PNG, or even a napkin sketch—our design team will vectorize it for free.
Can you print full-wrap designs as well as cap-only?
Absolutely. Choose between:
- Cap-only print ― Fastest and most budget-friendly.
- Full 360° UV wrap ― Artwork spans the entire shell.
- Laser engraving ― For a subtle, premium metallic finish.
What is the typical turnaround time?
Standard production runs 7–10 business days after artwork approval. Rush slots (as fast as 3 business days) are available—just let us know your deadline at checkout.
Do you ship worldwide?
Yes. We offer free tracked shipping to 30+ countries on retail orders and discounted DHL Express or FedEx for bulk. If your region isn’t listed at checkout, contact support and we’ll quote manually.
Will I pay customs or duties?
Duties vary by country—most U.S. orders clear duty-free under the de minimis threshold. EU, UK, and Canada may assess VAT/GST on arrival. We mark commercial invoices accurately to avoid delays.
What makes your grinders “professional grade”?
- CNC-milled 6061-T6 or 7075 aluminum (no flimsy cast parts)
- 48 precision-cut diamond teeth for effortless shredding
- Ultra-smooth buttery threads + powerful neodymium magnet
- Pollen chamber with fine stainless mesh (replaceable)
- Anodized finish for scratch resistance and vivid color
Is there a warranty?
Every grinder is backed by a lifetime machining warranty. If any component fails under normal use, we’ll replace it—no hassle.
What if I’m not happy with my order?
If we make a mistake, we’ll remake or refund—period. For custom items with approved artwork, we can’t accept standard returns, but our team will work with you to find a solution.
How do I get a quote for larger quantities?
Email sales@fidget-widgets.com with quantity, size, material, and any packaging needs, or use the contact form in the footer. We reply within 1 business day.
Can you handle custom retail packaging?
Yes! Options include Kraft eco tubes, window boxes, magnetic-lid gift boxes, and fully printed sleeves. Low-run digital printing starts at 50 units; offset and foil stamping available for 1,000+.
What’s the best way to clean my grinder?
Disassemble, soak metal parts in isopropyl alcohol for 5–10 min, scrub with a soft brush, rinse, and dry thoroughly. Avoid dishwasher detergents—they dull anodized color over time.