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What is the Focus Cube?
The Focus Cube is an innovative focus tool designed to reduce stress and significantly improve cognitive performance. Studies show that fidgeting has increased performance on tests and other cognitive exams – use your Focus cube at the office, school, or even at home!
How durable is the Focus Cube?
The Fidget Widget is extremely durable and designed for years of fidgeting and staying focused. The only real way to break a Fidget Widget is to throw it at a wall or the ground aggressively, which is exactly what its designed to help you avoid!
How big is the Focus Cube?
The Focus Cube is about 1 cubic inch (or 1in x 1in x 1in), weighs less than 4 ounces and fits comfortably in your grip for ease of use anytime you need to de-stress and stay focused!
What if I’m in an environment where I can’t make noise, such as a classroom or study hall, will I still be able to fidget in silence?
Of course! The Focus Cube is designed with both buttons and switches that are silent, and ones that make satisfying noises – you can fidget with the Focus Cube anywhere you go without bothering anyone!
Do you give discounts on orders of multiple products?
If you are not a retailer, but still would like to buy multiple Fidget Widgets, send us an email at Info@fidget-widgets.com and we’ll set you up with a custom coupon code!
Payment
How do discounts & coupons work?
If you see a coupon code online or are given one by a friend, you’re free to use it! We make custom coupon codes for anyone looking to buy multiple Focus Cubes, let us know! Discounts are applied at the time of purchase, not when an order is shipped. Please remember we cannot apply a discount after the purchase has been completed.
How can I reach someone regarding my order?
The best way is to email us. Please include your order number, full name, and email address with which you purchased the item.
Can I mail in a check? I don’t like to order online.
Unfortunately, checks are only accepted for wholesale orders and recurring retail accounts.
Do you accept telephone orders?
We encourage you to order online for the fastest possible service, but please feel free to phone in your order, if you prefer or have trouble ordering online. Contact us at Info@fidget-widgets.com
What types of online payment options are available?
Fidget widgets securely accepts all major credit cards and Paypal payments. For wholesale orders, we will send you a purchase order form and a customized invoice payable by credit card, PayPal, or check.
If your item is broken due to a manufacturer defect we will replace it free of charge within 30 days of purchase.
Can I return my Fidget Widget?
Fidget Widget orders can be returned within 30 days of receipt, in their original, unused condition. If your Fidget Widget has signs of any manufacturer defects such as missing buttons or jammed parts, we will gladly replace your cube or issue you a full refund.
Shipping
How can I reach someone regarding my order?
The best way is to email us at Info@fidget-widgets.com. Please include your order number, full name, and email address with which you purchased the item.
Can I change my shipping address?
If you notify us within 1 business day of placing your order, we can change the shipping address. If you notify us longer than 1 business day from when you ordered, chances are the product has already been shipped!
Can you cancel my order?
As long as you notify us within 1 business day of placing your order, we can cancel it. 24 hours after you place your order, it will have been shipped already. If for some reason you are dissatisfied with your order once you receive it, shoot us an email at Info@fidget-widgets.com and we’ll take care of you!
Help my order hasn’t arrived yet!
What product did you purchase? Email us at Info@fidget-widgets.com with your problem and product!
Can you ship internationally?
Yes we ship internationally! We want the whole world to reduce their stress and improve their daily cognitive performance.
Can I come pick up Focus Cubes or buy them at a store?
We are currently in the process of creating a store locator map and you will soon be able to find a Fidget Widget retailer near you!
If my Focus Cube comes damaged in the mail, will you replace my order?
Of course! We package our Focus Cubes to mitigate any risk of damage during transit. However, the handling of the shipment is out of our control. If your package comes damaged, shoot us an email at Info@fidget-widgets.com and we’ll take care of you!
When will my Focus Cube ship?
Due to high demand there is a processing time of 4 – 8 business days before shipment, but we work around the clock to get you your products as quickly as possible!
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